Refund policy

Refund Policy

We want you to feel good about your purchase from Read The Green. If something does not work out, we are happy to help as long as a few simple guidelines are met.

Returns

We accept returns within 10 days of the original purchase date.

To be eligible for a return, your item must be:

  • In its original packaging
  • Unworn and unused (trying it on is completely fine)
  • With all original tags attached
  • In clean, resaleable condition

Items that show signs of wear, washing, damage, or missing packaging or tags cannot be accepted.

Return shipping costs are the sole responsibility of the customer. We do not charge restocking or handling fees.

To start a return, please email info@readthegreen.com. Once approved, we will send instructions on how and where to send your return. Items sent back without approval will not be accepted.

Exchanges

We offer exchanges as long as the item is returned in original, unworn condition with original packaging.

Please note:

  • Return shipping costs are the responsibility of the customer. We do not charge restocking or handling fees.
  • We are unable to hold inventory for exchanges
  • Exchange orders will be processed only after the original item is received at our fulfillment center
  • If the requested item or size is no longer in stock, we will reach out to discuss next steps

This helps us keep inventory accurate and fair for everyone.

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, there is no scenario where we will not make it right. Reach out to info@readthegreen.com and we will take care of it.

Non-Returnable Items

The following items are not eligible for return or exchange:

  • Sale items
  • Gift cards
  • Custom or personalized products

If you are unsure whether your item qualifies, feel free to reach out before starting a return.

Refunds

Once we receive and inspect your return, we will notify you if your refund is approved.

Returns without exchanges are processed and refunded within a maximum of 3 weeks from the time the item is received.

Approved refunds will be issued to the original payment method. Please allow an additional 7 to 10 business days for your bank or card issuer to process the refund. Original shipping costs are not refundable.