Refund policy

Refund Policy

We stand behind every product we make. We're so confident you'll love your Read The Green gear that we give you 30 full days from delivery to decide. If something isn't right, we'll make it easy.

Eligibility

You have 30 days from the date of delivery to start a return or exchange. To be eligible, your item must be:

• Unworn and unused (trying it on is completely fine)
• In its original packaging with all original tags attached
• In clean, resaleable condition

Items that show signs of wear, washing, damage, or missing tags or packaging can't be accepted.

Your Options

Option 1: Refund
Send your item back and we'll refund you to your original payment method, minus a flat $9 return shipping fee.

Option 2: Exchange
Want a different size or color? Send your item back and we'll email you a $9 link to cover shipping both ways. Your new item ships as soon as your original arrives at our fulfillment center. If your new item costs more than the original, the difference is added to the same link.

Option 3: Fast Exchange
Our inventory sells out quickly, and this is the best way to lock in your new size or color before it's gone. Place a new order for the item you want through our site now, at standard checkout and shipping. Then send your original back, and we'll refund it minus the flat $9 return shipping fee once it arrives.

How It Works

1. Reach out: Email info@readthegreen.com with your order number, the item you're returning, and which option you'd like.
2. Get your label: We'll review your request and email you a prepaid return label. If you chose Exchange, we'll also send your $9 link. If you chose Fast Exchange, go ahead and place your new order on our site.
3. Pack it up: Put your item back in its original packaging with all tags attached. Print your label and attach it to the outside of the package, covering any old shipping labels.
4. Ship it back: Drop off your package with the carrier listed on the label within 7 days of receiving it. Keep your receipt or tracking number until your return is complete.
5. We take it from there: Once your return arrives at our fulfillment center, we'll inspect it, email you an update, and issue your refund or ship your new item.

A Few Notes:

• The $9 fee is per return, not per item.
• We can't hold inventory for exchanges. If your new size or color sells out before your return arrives, we'll reach out to discuss options, including a refund. If you want to guarantee your new item, choose Fast Exchange.
• Items sent back without approval can't be accepted.
• We don't charge restocking or handling fees.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, there is no scenario where we won't make it right, at no cost to you. Email info@readthegreen.com and we'll take care of it.

Final Sale Items

The following can't be returned or exchanged:

• Items purchased on markdown or marked final sale
• Gift cards
• Custom or personalized products

Not sure if your item qualifies? Email us before starting a return.

Refund Timing

Once we receive and inspect your return, we'll let you know if your refund is approved. Approved refunds are processed within 3 weeks of receipt and issued to your original payment method. Please allow an additional 7 to 10 business days for your bank or card issuer. Original shipping costs are not refundable.

At a Glance